Charles Pendleton is an IT and process optimization consultant with more than 30 years of experience and the founder of CFP Systems. He’s worked with manufacturers, HVAC companies, schools, and education nonprofits, to name a few, helping them get their technology and their processes working for them instead of against them. He’s also the author of The Integrity Blueprint: An Operational Audit for Lasting Success, which makes the case that almost any process can evolve to better fit the team running it, as long as you mind the small details that quietly cause good processes to fail.
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